Raise Service Call
Please form an orderley queue, oh, how nice that would be. Tickets to help us to prioritise issues though.
SibitSupport
The famous SibitSupport remote support tool, save it to your desktop, a USB stick or even a good old fashioned floppy.
DNS TOOL
Clients with DNS Management accounts with SIBIT can access their accounts here.
This ought to make you feel better about your computer skills! Unbelievable, but supposedly all true!!!!
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Tech support: What kind of computer do you have?
Female customer: A white one...
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Customer: Hi, this is Maureen. I can't get my diskette out.
Tech support: Have you tried pushing the Button?
Customer: Yes, sure, it's really stuck.
Tech support: That doesn't sound good; I'll make a note.
Customer: No , wait a minute... I hadn't inserted it yet... it's still on my desk.. sorry....
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Tech support: Click on the 'my computer' icon on to the left of the screen.
Customer: Your left or my left?
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Tech support: Good day. How may I help you?
Male customer: Hello... I can't print.
Tech support: Would you click on 'start' for me and.
Customer: Listen pal; don't start getting technical on me! I'm not Bill Gates.
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Customer: Hi, good afternoon, this is Martha, I can't print. Every time I try, it says 'Can't find printer'. I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it...
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Customer: I have problems printing in red...
Tech support: Do you have a color printer?
Customer: Aaaah....... ......... ...thank you.
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Tech support: What's on your monitor now, ma'am?
Customer: A teddy bear my boyfriend bought for me at Woolies.
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Customer: My keyboard is not working anymore.
Tech support: Are you sure it's plugged into the computer?
Customer: No. I can't get behind the computer.
Tech support: Pick up your keyboard and walk 10 paces back.
Customer:! OK
Tech support: Did the keyboard come with you?
Customer: Yes
Tech support: That means the keyboard is not plugged in. Is there another keyboard?
Customer: Yes, there's another one here. Ah...that one does work...
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Tech support: Your password is the small letter 'a' as in apple, a capital letter V as in Victor, the number 7.
Customer: Is that 7 in capital letters ?
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Customer: can't get on the Internet.
Tech support: Are you sure you used the right password?
Customer: Yes, I'm sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five stars.
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Tech support: What anti-virus program do you use?
Customer: Netscape.
Tech support: That's not an anti-virus program.
Customer: Oh, sorry...Internet Explorer.
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Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears.
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Tech support: How may I help you?
Customer: I'm writing my first e-mail.
Tech support: OK, and what seems to be the problem?
Customer: Well,i have the letter 'a' in the address, but how do I get the circle around it?
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A woman customer called the Canon help desk with a problem with her printer.
Tech support: Are you running it under windows?
Customer: 'No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine.'
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And last but not least...
Tech support: 'Okay Colin, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter 'P ' to bring up the Program Manager.'
Customer: I don't have a P.
Tech support: On your keyboard, Colin.
Customer: What do you mean?
Tech support: 'P'.....on your keyboard, Colin.
Customer: I'M NOT GOING TO DO THAT!
Latest Virus Threat News - Brief yourself now - it only takes a minute
- RSTAntivirus2010
- StartPage.DIH
- Banbra.GSG
- MacroVirus
- MS10-030
- Nuwar.GDM
- A-FastAntivirus
- Banker.MGB
It is an adware program which passes itself off as an antivirus solution that protects the computer against any malware, when in fact it is not able to detect malware. It can reach the computer when the user accesses certain websites which display banners or pop-up windows which lead to the download of this program.
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Testimonials
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Janet Humphrey
SIBIT is the answer to all your IT problems. I have known SIBIT for over 6 years they are local and offer friendly & professional advise. Over the years they have supported me with a wide number of issues including purchasing computers, website information, problems with laptops and salvaging important data. I would have no hesitation to recommend them to everyone.Janet Humphrey, Centre Manager of the Crowthorne Enterprise Centre, www.crowthorne-ec.co.uk
Owner of The Sweet Cabin, www.thesweetcabin.co.uk
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Clyde Alexander
'Simon is a machine. The man is quicker and more efficient than the computer he's given me. Any question, any time - no problem he has the answer. Simon should be packaged and sold with every new computer. Computer problems will disappear'
Clyde Alexander - Alexander Kobrin Optometrists - Potters Bar
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Michelle Brookes
"Sibit is a wonderful service which has come to my rescue during many a stressful situation. Simon is amazing - he'll not only fix your problem but will patienly answer your endless questions on why it happened in the first place. I can't praise it enough."
Michelle Brookes - Physio Medicine - Central London
www.physio-medicine.co.uk -
Angharad Clark
"A very personal service with fast and efficient response. We have no hesitation in highly recommending SIBIT and its proprietor, Simon Butterworth"
Angharad Clark - Ascot
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David Elliott
“I’m always glad of Simon’s encouragement and support. He’s helpful, enthusiastic – and fast! He displays a conviction that if anything is worth doing then it’s worth doing right! It’s fair to say that without his help my (computer-based) life would not be nearly as successful as it is.”
David Elliott - Crowthorne
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Jonathan Cohen
"Simon Butterworth is an IT genius and a very nice bloke who’s always there when you need him. No problem is too big or too small and his rates are more than reasonable. Everyone should have a Simon Butterworth they can call on. I’m reluctant to write any more because I want to keep him to myself."
Jonathan Cohen
Director Zacks London Eye Clinics
www.zackseyes.com